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Shoe Care  & Repair

Shoe Care for Cork Footbed Birkenstock

Repair Form

Avoid Excessive Heat and Water

Do not leave your footwear in hot places such as cars, pool decks, near campfires etc. Extreme heat may shrink your soles!  If this happens, don’t worry – it’s repairable!  

Water will also do some serious damage to your sandals.  The cork will absorb the water, expand and pop the latex.  This will result in the cork falling out of your shoes.  A little water isn't bad but let them dry naturally.  

Preserve the Cork Footbed: When cork no longer looks shiny; apply a thin coat of cork sealant to prevent drying and cracking.  This will make a huge difference in the life of your footwear!  





Clean & Protect the Uppers

A Suede & Leather protector should be applied before your footwear is worn and after each cleaning.  This creates a barrier against dirt and stains.

Clean & Condition your smooth leather with a high quality leather balm or lotion.  Suede and Nubuck is best cleaned using a Suede & Nubuck shampoo or block and brush. Non Leather upper material such as Birko-Flor can usually be cleaned using a mild soap & water.  

Clean and Deodorize Linings


When the insides of your shoe or sandal become soiled or smell, we recommend our Footbed Cleaner.  Our footbed is a suede & leather shampoo especially formulated to clean and deodorize.  

Replace Worn Soles: Promptly have your soles replaced when the tread has worn smooth.  This can help prevent more extensive repairs in the future.  If just the heal area is worn smooth, heel taps may be the answer.  


Please contact our customer service  agent if your have questions about our Birkenstock Authorized Regional Repair Department.  We must see your sandals / shoes before we can give you the cost of the repairs needed.  Once you send them in to us, we will contact you to discuss your repair.  In the meantime, our repair prices are listed here so you can get a better idea of the possible cost.


When your sandal is completely trashed, we'll replace everything beneath the

straps: suede lining, cork footbed & sole.  In addition, we'll clean and refinish

your upper straps as well as replace any broken buckles.  

NOTE: This repair can NOT be done on Birkenstock's Papillio Wedge sandals or clogs.

Download & Submit with Repair Request

Basic Repair Service Pricing


 $30  Heel Taps                                        We recommend heel taps when only the heel area of the sole is worn down.

 $50  Resole                                             Replace the sole of the shoe when the tread is worn bald and smooth.

 Recraft         $95 (Classic Footbed)                        

                       $100 (Soft Footbed)                                                                      

Soft Footbed Recraft.jpg